Ingredients & Safety
Do your products contain phthalates or parabens?
No. We only use phthalate- and paraben-free fragrance oils and essential oils.
Are your soaps sulfate-free?
Yes. We never use sulfates or harsh detergents in our soaps.
Are your products vegan?
Most of our products are vegan and plant-based. Some may contain ethically sourced honey or whole milk powder—please check each product page for details.
Skin Sensitivity & Usage
Are your soaps suitable for sensitive skin?
Yes, our formulas are gentle and made with nourishing ingredients. However, skin sensitivities vary—please check the full ingredient list. We also offer an unscented pure bar for ultra-sensitive skin.
Can I use the soap on my face and body?
Absolutely. Our soap is gentle enough for face, body, and hands. Keep it dry between uses to extend its life.
Can I use your soap as shampoo?
We don’t recommend it. Cold process soap has a higher pH and may leave hair feeling waxy or heavy.
Shelf Life & Quality
Do your soaps expire?
They’re best used within 12 months. Natural scent and color may fade over time.
Do your candles expire?
For best scent and performance, use within 1–2 years.
Craftsmanship & Custom Orders
Are your soaps made from scratch?
Yes. All Soan soaps are handmade in-house using the cold process method, with natural oils, botanical infusions, and skin-loving ingredients.
Do you accept custom orders?
Yes! We offer custom soaps and candles with personalized labels for events. Contact us at thesoan.co@gmail.com to get started.